NHS connectivity

Incident Report for Dentally

Resolved

This incident has been resolved.

Posted Oct 23, 2026 - 08:19 BST

Monitoring

NHSBSA services have returned. We are working through the backlog of claims submitted during the outage and retransmitting them.

Posted Oct 22, 2026 - 16:40 BST

Update

NHSBSA services still appear to be undergoing maintenance. We will continue to monitor the situation. Any submitted claims will be retransmitted once their services are restored.

Posted Oct 22, 2026 - 08:42 BST

Identified

NHS claims for England and Wales are currently failing to transmit. NHSBSA services appear to be undergoing maintenance. We will continue to monitor the situation.

Posted Oct 21, 2026 - 18:33 BST

Update

We are continuing to investigate this issue.

Posted Oct 21, 2026 - 17:41 BST

Investigating

NHS claims for England and Wales are currently failing to transmit because of connection issues with the NHS servers.

Posted Oct 21, 2026 - 17:41 BST

This incident affected: NHS Integration.